Revival Animal Health is a recipient of the 2017 Bizrate® Circle of Excellence Platinum Award. The award is given to top online retailers in recognition of outstanding customer service. In 2017, over 3,500 companies in North America were considered for the award and Revival is one of only 28 to achieve Platinum status.
An additional 123 retailers, including well-known brands like Bath & Body Works and Duluth Trading Co., received the Circle of Excellence Gold Award, which Revival Animal Health has been honored with twice previously. This is the first time the company has been given Platinum honors and Revival was the only pet retailer on this year’s list to receive Bizrate’s top award.
“Our mission at Revival is ‘Healthy Pets and Delighted Customers,’ so it is truly rewarding to be recognized by Bizrate as one of the very best online retailers for customer service in the country,” Jim Rossiter, Revival VP and General Manager, says.
According to Bizrate, RevivalAnimal.com maintains an overall customer satisfaction rating of 9.5 out of 10, with customers listing product availability and quality, order tracking, and on-time delivery as top areas of performance.